Refund and Returns Policy
Thank you for shopping at Vecty.
All our products are digital and downloadable, which means they cannot be physically returned or refunded automatically once the purchase is completed.
❌ We do not issue refunds for:
- Change of mind.
- File incompatibility with your software if not previously verified.
- Forgotten downloads (download links are available immediately after payment).
✅ Refunds may be granted if:
- The downloaded file is corrupted or does not match the product description.
- You did not receive access to the file due to a technical error (and the issue could not be resolved).
In such cases, please contact us within 7 days of your purchase and include your order number and a description of the issue.
📩 Support Contact:
If you have any questions about your order, feel free to email us at:
hola@vecty.store
We appreciate your understanding and your support of independent digital creators 💜